BabyPage offers two types of accounts. BabyPage offers a free version which allows you to capture your child’s milestones, organize them in an engaging dashboard, upload your photos and track your child’s growth.

BabyPage PLUS is our premium subscription and is available for $7.99/month, $13.98/3 months or $45/year. PLUS members receive access to the full BabyPage experience where you can add multiple children to one BabyPage account, add multiple photos to your BabyPages with collage features, auto-generate and customize your child’s story with easy-to-use prompts, download high-resolution BabyPages without watermarks, and access an extensive library of illustrations, borders and cover designs. Upgrade to PLUS here.

To compare the various membership options, Click here.

Yes! Right now we offer a 7-day free trial for all membership options. You can test drive the BabyPage experience and see how easy it is to document all of your child’s memories and milestones. You can also create babypages using PLUS features such as premium decorative content and cover options.

With a BabyPage PLUS account, you can select from various photo collage options for each babypage you design. Free BabyPage users can upload one picture for each babypage.

We also have the option to create ‘Photo Only’ milestones, so you can add photos to both sides of your babypage. With this option, you can add text labels to each side of the page and select the label’s position. ‘Photo Only’ milestones are currently a PLUS feature, so if you would like access to this feature you can upgrade or sign up for your PLUS account here.

Yes, you can only add multiple children to a BabyPage PLUS account. Click here to sign-up for a BabyPage PLUS account. As a free user of BabyPage, you can only have one child profile per account.

Yes! We launched pregnancy milestones in early 2021!! You can now capture milestones from pregnancy test, ultrasounds, growth, gender reveal, baby shower, birth story, and much more. We have over 20 pregnancy milestones to capture your unique pregnancy journey.

Yes! Navigate to the Milestones page and simply select whatever holiday or milestone you wish to complete. Our technology will automatically assign the correct date based on your kid’s birthdate or the holiday you wish to complete. This is a lifesaver for most moms that are often too busy to record the memory in the moment.

You can absolutely create babypages and books for older kids! Our current milestones go up to 6.5 years old, but with holidays and custom pages you are able to fill books full of memories for every age!

We also have milestones and question prompts for ‘My 1st Events’ which capture everything from first tooth to first trip to the beach. These milestones are mostly for (slightly) older kids and you can always create custom babypages to document all of your child’s milestones no matter what their age!

Absolutely! We use Amazon Web Services, which is the most secure cloud computing environment available today. Their high security standards and compliance certifications mean that your customer data is always safely stored.

Yes! BabyPage is available on iOS here. We are currently working the Android app, but it is not available at this time. No matter which smart phone you own, you can always use our web interface to create your account, create babypages, and build books at www.babypage.com

We have several options including a small soft cover perfect bound 6”x6” starting at $23, a large soft cover 8”x8” starting at $31, and a large hard cover starting at $51. With these options, you can create a beautiful book at any price point! Click here to see more about our printed book options and cover designs.

No. Our free users can print books too! However, free users have a limited selection of photo collage options, illustrations, borders, and cover designs. Free users can only store up to 15 babypages, so that significantly limits the length of your book. Also, when creating babypages as a Free user, your pages will include a watermark.

Once you create a book, you can preview it by tapping on the book and selecting “Preview”. This will allow you to flip through all of your pages. For more information about the book formats, Click here.

You will need to create a minimum of 8 babypages to build and print a book. Each book has a maximum of 100 babypages.

We have and will continue to make every effort to keep our prices as low as possible. However, as a small business and given market conditions, we must adjust prices in order to maintain and deliver the highest quality product.

Previously, we were able to lower books prices after securing reduced supply costs/rates. However, due to the rapid and significant increase to the cost of both paper and printing, our book prices will increase by $3 per book effective 8/18/21.

From paper mill closures to increased wood pulp prices to higher than usual transportation costs, the global pandemic has affected the price of printed goods in a big way. Here are just a few of the factors that have affected our books:

• The cost of paper pulp is up 35% this year.
• Lumber costs are up 400% which directly impacts the cost of paper pulp.
• Oil costs are up 40% which increases shipping costs.
• Labor costs are rising which affects our printing partners.

We are making every effort to keep our books affordable and to maintain our flexible pricing options. We will continue to monitor costs and will reevaluate our pricing based on market changes to bring you the best value.

All accounts feature beautifully designed covers for the front of your book and you can include your baby’s name and a subtitle (typically their birth date, holiday, or any text you’d like). You cannot insert a photo on the cover of your book.

Yes. Each babypage has a picture(s) on the left hand side and story content on the right hand side. You fill out the question prompts and we auto-generate the story content! If you want to change any of the content, you can tap the pencil icon to edit.

‘Photo Only’ babypages will have photos on both the left and the right hand side.

Due to variations in the printing process, pages may be trimmed up to ¼” around the perimeter. This means that photo pages could have noticeable differences when comparing the digital preview to the printed page(s).

We suggest all important photo details such as faces and text be kept away from the perimeter of the page. Please refer to this visual representation of a babypage photo collage with printer cut lines, and design your pages accordingly.

No. When you create a book, you will be asked to select the babypages you want to include. You may select a maximum of 100 babypages. Once you have selected all of the pages you wish to include, you will be prompted to tap and drag them into the order you desire. Alternatively, you can select “Sort” and automatically arrange them chronologically, alphabetically, or by the creation date. Either way you choose to organize your pages, the dates of each babypage are included so re-ordering is usually quick and easy!

Unfortunately, once you order a book to be printed and shipped, it is not possible to make changes. That is why it is extremely important that you review all of your content before ordering your book.

Typically, you will receive your book(s) 8-11 business days (US) and 7-12 business days (Canada) after you submit the order. You will receive updates via email so that you can track when your book is printed, shipped, and delivered.

We are not responsible for shipping delays that occur on the carrier-level. Examples of these delays include, but are not limited to the following;

• Holiday periods could cause additional delays due to volume.
• Inclement weather and natural disasters may disrupt or delay delivery services.
• The COVID-19 pandemic has caused delays for all shipping carriers (USPS, UPS, and FedEx) due to increased volume and lower staffing.

For updates regarding shipping disruptions, please visit the appropriate courier website.

UPS Standard Shipping

FedEx 2-4 Day Shipping

We ship to Canada! There is a flat fee of $12.00 USD for all orders shipped to Canada. Also, Canadian customers are responsible for any duties or customs fees upon delivery. Please estimate 10-14 days from the time you place the book order for delivery.

At this time, we are only able to ship books to the US and Canada.

Subscription Refund Policy: We do not provide refunds on PLUS subscriptions, of any length, past the 7-day free-trial period. We offer a 7-day free trial to every user so that you have a chance to try BabyPage before committing to a PLUS subscription. No refunds, whether partial or complete, will be issued upon cancellation of a plan, however, the user will retain PLUS status until their subscription end date.

iOS Subscription Refunds: If the PLUS subscription was purchased via iTunes/iOS app store, you must contact Apple directly. Apple handles all refunds and cancellations for PLUS subscriptions purchased through iOS devices. All refunds are granted entirely at the discretion of Apple. To request a refund from Apple, contact iTunes Customer Support directly at https://getsupport.apple.com/. For instructions on how to cancel your subscription through Apple, see this support article: http://support.apple.com/kb/ht4098.

If you are not satisfied with your BabyPage book, please contact us immediately. We want you to love your book(s) and cherish it for a lifetime!

• If BabyPage was at fault for the mistake, we will replace your book immediately and at absolutely no cost to you. Please notify us within 90 days of receipt.
• If you realize upon receipt that you made a mistake (spelling, photo cropping, or other issues that could have been corrected during the pre-printing preview/review process) we would be happy to help you fix your book and provide 20% off the cost of re-printing.
• If there is damage to your book order due to shipping, please let us know within 72 hours of receipt and we will replace it ASAP at no cost to you.
• As a small business, we are not able to offer refunds if you have simply changed your mind or no longer want your book(s).

BabyPage gift cards are non-refundable and non-returnable. If you need to modify your gift card voucher or change the recipient for any reason, we would be happy to help you with these adjustments. Please email [email protected] for assistance.

To redeem a gift card, simply sign up for an account at BabyPage.com. Once you have an account, navigate to your username/My Account and click Redeem Code under the Gift Card section of the page. This will allow you to store your gift card under your account.

You can also redeem gift cards in the checkout process by entering the code within the cart Discount field.

Note:

• Gift card balances cannot be applied to shipping costs.
• Although you can also redeem gift card codes within the iOS app, you will not be able to apply the balance to the cost of a Plus membership. In order to apply your gift card balance to the cost of a Plus membership, you must redeem via the website BabyPage.com

iOS Subscriptions: If you purchased a PLUS subscription via the iOS app store, you must cancel via your Apple account. Open the Settings app on your iPhone > Tap your name > Tap Subscriptions > Tap on the subscription you wish to cancel > Tap Cancel Subscription and confirm.

Non-iOS Subscriptions: If you did NOT purchase your PLUS subscription via the iOS app, click the drop-down menu on your BabyPage dashboard. Select your username and/or My Account. Under Profile Settings, you will see your current subscription status under Member Status. Press Cancel Subscription and confirm.

Click on My Account and Profile Settings, scroll down, at the end of that page you can see the Deactivate Account button. Make sure that you don’t have an active BabyPage Plus subscription. If you do, you will need to cancel your BabyPage PLUS membership first.